The short version
- We collect only what you choose to share with us, like your name and email when you contact us or buy a guide.
- Our website doesn't use tracking cookies or advertising trackers.
- We never sell or rent your personal information.
- You can ask us to see, correct, or delete your information at any time.
1. Who we are
This policy explains how The Humanity Group, Inc. ("THG," "we," "us") handles personal information when you visit thehumanitygroup.com, contact us, buy one of our guides, or work with us. THG is based at 1640 Powers Ferry Rd SE, Bldg 4, Suite 100, Marietta, GA 30067.
2. Information we collect
Information you give us
- When you contact us. Our contact form opens your own email app with a message addressed to info@thehumanitygroup.com. We receive what you choose to send, typically your name, organization, email address, and message. The same applies when you email or call us directly.
- When you buy a guide. Our digital products are sold through Payhip, an online store platform. Payhip collects your name, email address, and payment details to complete your order and deliver your files. Payments are processed by Stripe or PayPal. We receive your name, email, and order details; we never see or store your full card number.
- When you work with us. Clients, partners, and government contacts may share business contact information and project details as part of an engagement or procurement.
Information collected automatically
- Our website. Our site does not set cookies and does not use analytics or advertising trackers.
- Web fonts. Our site loads fonts from Google Fonts. When your browser requests them, Google receives your IP address and basic browser information, as described in Google's privacy policy.
- Hosting. Like most websites, our hosting provider may keep standard server logs, such as IP address, browser type, and pages requested, for security and reliability.
- Our store. Payhip's checkout pages may use their own cookies, as described in Payhip's privacy policy.
3. How we use your information
- To respond to your questions and requests
- To deliver products you buy and provide customer support
- To send you updates about products you've purchased, such as new editions of a guide and returning-reader offers
- To provide our services and manage client, partner, and teaming relationships
- To meet our legal, tax, accounting, and government contracting obligations
- To keep our website and systems secure
4. How we share your information
We do not sell or rent your personal information. We share it only in these limited cases:
- Service providers who help us run our business, such as our online store (Payhip), payment processors (Stripe and PayPal), email provider, and website host. They may use your information only to provide their services.
- Professional advisors, such as accountants and attorneys, under duties of confidentiality.
- Legal requirements, when required by law, regulation, court order, or a government contract, or to protect our rights and the safety of others.
- Business changes, if THG is involved in a merger, acquisition, or sale of assets.
- With your permission, in any other case.
5. Emails from us
If you buy a guide, we may email you about new editions and offers related to that product. Every marketing email includes a way to unsubscribe, or you can simply reply and ask us to stop. You'll still receive messages needed to complete a purchase or respond to your request.
6. How long we keep information
We keep personal information only as long as needed for the purposes above, including to meet legal, tax, and contract record-keeping requirements. When it's no longer needed, we delete it or make it anonymous.
7. How we protect information
We use reasonable safeguards to protect personal information, including trusted service providers and limited access to your information. No method of transmission or storage is completely secure, so we can't guarantee absolute security.
8. Your choices and rights
You may ask us to:
- Tell you what personal information we have about you
- Correct information that's inaccurate
- Delete your information, subject to legal record-keeping requirements
- Stop sending you marketing emails
Email info@thehumanitygroup.com with your request. We'll respond within 30 days. Some state laws give residents additional privacy rights; we honor these requests for everyone, wherever you live.
9. Children's privacy
Our website and products are intended for adults and businesses. We don't knowingly collect personal information from children under 13. If you believe a child has shared information with us, contact us and we'll delete it.
10. Links to other websites
Our site and guides link to other websites, such as SAM.gov, SBA.gov, GSA eLibrary, Payhip, and the AI tools described in our guides. Their own privacy policies apply, and we aren't responsible for their practices.
11. Changes to this policy
We may update this policy as our website and services change. We'll post the new version here with a new effective date. If we make significant changes, we'll let affected customers know.
12. Contact us
Questions about this policy or your information?
The Humanity Group, Inc.
1640 Powers Ferry Rd SE, Bldg 4, Suite 100, Marietta, GA 30067
info@thehumanitygroup.com · (404) 465-3370